Archivo X
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Shipping Policies

Archivo X ships to:

** The entire territory of the Argentine Republic.
** International destinations.

Shipments are handled through external logistics operators.

Order Processing

Orders are processed within THREE (3) business days after payment confirmation.

Processing includes quality control, individual preparation, and packaging of the product.

Processing time does not include the transit time of the logistics carrier.

Dispatch

Orders are dispatched twice per week.

Once the order has been shipped, the customer will receive a tracking number to check the shipment status.

Delivery times depend exclusively on the logistics operator and the destination country or region.

Estimated delivery times may vary due to circumstances beyond Archivo X's control, including logistical delays, customs inspections, holidays, weather conditions, or other contingencies.

Archivo X is not responsible for delays caused by shipping companies or customs authorities.

Delivery Timeframes

For shipments within Argentina:

Estimated delivery times depend on the destination region.

Archivo X has no control over delivery times once the order has been dispatched.

For international shipments, additional delays may occur due to customs processes in the destination country.

Pick Up Point Option

Archivo X offers in-person pickup at the following authorized location:

** Industria
** Maure 3094, Colegiales, Buenos Aires City

Pickup hours:

Wednesday to Saturday from 15:00 to 20:00.

Once the order is ready for pickup, the customer will be notified by email.

Pickup must be completed during the indicated hours. Archivo X is not responsible for schedule changes at the pickup location beyond the brand's control.

The order number and full name must be presented to complete the pickup.

Shipping Costs

Shipping costs will be calculated automatically at checkout based on:

** Destination
** Package characteristics
** Selected shipping method

Free shipping promotions will be announced on the website when available.

Pick Up Point pickup is free of charge.

Responsibility for Delivery Information

The customer is responsible for providing accurate shipping information.

Archivo X is not responsible for errors in the delivery address provided. If a package is returned or lost due to incorrect information, repeated absence, or failed delivery attempts, reshipping costs will be the responsibility of the customer.

Failed Delivery Attempts

If the logistics operator cannot complete the delivery:

** The package may remain at the operator's branch for pickup within the timeframe indicated.
** If not collected within the specified period, it may be returned to the sender.

Any reshipping costs will be the responsibility of the customer.

Transport Damage or Incidents

If the package shows visible damage upon delivery, it is recommended to:

** Refuse the package
** Report the damage to the logistics operator at the time of delivery

Any issue must be reported within 48 hours of receipt by sending photographs to [email protected]

Note: Products sold by Archivo X include delicate materials such as natural latex. Customers are advised to handle packaging with care and keep the included maintenance instructions. Archivo X is not responsible for damage occurring after delivery due to improper handling or failure to follow care instructions.